A member of the Apply for car credit @ Car Credit Leeds

Car Credit Leeds

We Look At People Differently

Call us on:
0113 350 1315

Complaints Procedure


We are committed to resolving complaints as quickly as possible. In the unlikely event that you wish to make a complaint, please get in touch with us straight away in any of the following ways:

By Post: Dragon Bridge Car Sales Limited, 251 Whitehall Road, Leeds, Yorkshire, LS12 6ER

By Phone: 0113 2633301

By Email: julian@dragonbridge.co.uk

We will acknowledge receipt of the complaint within 3 working days and we hope to provide a final response within 4 weeks. We will write to you again within 4 weeks if we are unable to provide a final response within that time period. In any event we will respond to your complaint in full within 8 weeks.

If you are not satisfied with our response, or if a complaint is not resolved after eight weeks, you may refer the complaint to –

Financial Ombudsman Service
Exchange Tower
London
E14 9SR
Telephone: 0800 023 4567
Web site: www.financial-ombudsman.org.uk